FAQ

What is Nightingale?

Nightingale is an online marketplace that directly connects nurses and GPs with service providers for shifts and locum work, without the need for expensive recruitment agencies. We give power back to healthcare professionals by cutting out recruiters and exploitative agency fees.

The Nightingale platform allows nurses, GPs and service providers to talk directly and agree shifts and rates of pay without an agency middleman complicating everything - and increasing the cost.

Service providers can save up to 40% compared to the cost of using an agency, which means savings can be passed back to nurses and GPs in the form of higher pay – up to 20% more than working with an agency.

Everybody wins.

It’s time for something better.

#nomoreagencies


How is Nightingale different?

Nightingale is a free online platform for all nurses and GPs looking for extra shifts or locum work. By connecting you directly with service providers, we’ve removed the need for expensive recruitment agencies, empowering both sides to take control of the process.

Nightingale gives you the freedom to:

  • Sing your own praises: build your own profile to showcase your clinical skills and experience

  • Take control: agree your own shifts and rates of pay

  • Earn more: no more agencies mean nurses and GPs receive 100% of the agreed rate – up to 20% more than working with an agency


The Nightingale platform is simple, transparent and easy to use on any device, plus our sophisticated matching process will find you the perfect shifts or locum work instantly.  

We’ve removed admin, paperwork and endless phone calls for a seamless online experience giving you more time to do what you do best: patient care.

And forget paper timesheets – hours worked are auto-approved and submitted for payment instantly so you always get paid on time.   

All Nightingale nurses and GPs are self-employed, independent healthcare professionals which means that they have the freedom and flexibility to work exactly how, where and when they want to.

#nomoreagencies


Is Nightingale just another agency?

Absolutely not!

Nightingale is an online marketplace that directly connects nurses and GPs with service providers for shifts and locum work, empowering both sides to take control of the process.

This process is usually managed by recruitment agencies who charge extortionate fees, which reduces your pay and increases the cost to the service providers.

Nightingale completely removes agencies from the process and therefore saves service providers up to 40% vs using an agency. This in turn means those savings can be passed back to nurses and GPs in the form of higher pay – up to 20% more than working with an agency.

Everybody wins.

#nomoreagencies


Who can join Nightingale?

Nightingale has nationwide coverage and works with many of the best known primary care providers, GP federations, social care providers and care homes in both the NHS and private sector.

  • Nurses: Nightingale welcomes all nurses that are registered with the NMC with no restrictions to practice, at least 12 months experience and up-to date compliance documents

  • GPs: Nightingale welcomes all GPs that are registered with the GMC with no restrictions to practice, are listed on the National Performers List and have up-to-date compliance documents.


Do I have to pay to use Nightingale?


The Nightingale platform is always completely free to use for nurses and GPs.

As a service provider, whether an independent practice or a large group of companies, you can also create a profile and post shifts for free on the Nightingale platform.

As a service provider, you only pay after you use the platform to engage a nurse or GP for shifts or locum work. Huge financial savings - up to 40% less than using an agency - mean more resources are available where you need them most: your healthcare services and patients in need.

To find out how much Nightingale can save your services contact us and a member of the Nightingale team will be in touch.


What are your pay rates?

As a nurse or GP using the Nightingale platform, you‘ll set your own rate. But the quick answer is that your rate will always be up to 20% higher than working through an agency.  

Remember the service provider will also pay less than using an agency too, saving up to 40% on their temporary staffing costs.

It really is a win-win situation; one that agencies and their outdated, inefficient and expensive processes can’t compete with.

At Nightingale, we’ve found that over 80% of nurses and GPs have a direct relationship with the service provider for whom they do shift or locum work, but are forced to go via an agency for their shifts.

It’s time for something better – why not talk to the service providers you work with about Nightingale and what we can do?  Better still, share this site with them and earn a referral bonus as well as getting a pay rise and saving them money.


How are pay rates set?

As a nurse or GP using the Nightingale platform, you set your own pay rates when you create your profile. Each service provider also sets their own rates of pay when posting shifts.

Our technology does the rest and instantly matches you with shifts that are paying your preferred rate as a minimum.  

You’ll always see the pay rate, service provider and other shift details before deciding whether you want to work the shift.

Plus, if you already know the service provider for whom you provide shifts or locum work, negotiate with them directly, agree your own shifts and rates of pay and ask them to post them directly to the Nightingale platform with you already booked.


Do I need to make a minimum work commitment to use Nightingale?


Absolutely not.  

Nightingale is all about giving power back to you. Once you’ve registered with Nightingale, you can work as much or as little as you like.

#nomoreagencies   


How does Nightingale make money?

The Nightingale platform is always completely free to use for nurses and GPs.

Nightingale charge a flat fee and/or a subscription fee to service providers. The service providers can post shifts or locum work for free on our platform, they only pay a fee once the shifts or locum work has been completed by the nurse or GP.

Huge financial savings - up to 40% less than using an agency - mean more resources are available where service providers need them most: their healthcare services and patients in need.


Can I work my existing agency shifts through Nightingale?  

Yes.

It’s your choice who you work for, and when and where you choose to work.

At Nightingale, we’ve found that over 80% of nurses and GPs have a direct relationship with the service provider for whom they do shift or locum work, but are forced to go via an agency for their shifts.

It’s time for something better – why not talk to the service providers you work with about Nightingale, what we can do and how we can arrange the migration of your shifts to the Nightingale platform?  Better still, share this site with them and earn a referral bonus as well as getting a pay rise and saving them money.


My agency won’t let me leave – can they do this?

For far too long, agencies have used scaremongering tactics within the healthcare sector, often threatening legal action against nurses and GPs if they join another agency or service provider. This is completely unenforceable under UK Employment Law.

Similarly, service providers are often threatened with extortionate fees if they want to engage a nurse of GP outside of the agency arrangement. Again, these threats are often completely unenforceable and have no legal standing.


Why should I join Nightingale?

Nightingale is an online marketplace that directly connects nurses and GPs with service providers for shifts and locum work, without the need for expensive recruitment agencies.

Here are just some of the reasons why should join us:

  • Take control: agree your own shifts and rates of pay based on your preferences and availability.

  • Earn more: no more agencies mean you receive 100% of your agreed rate, which is up to 20% more than you’d earn via an agency.

  • Simple and easy to use on any device: find the perfect shifts and locum work in just a few clicks.

  • No more admin/paperwork or timesheets: hours worked are auto-approved and submitted for payment instantly so you always get paid on time.

More rewards:

  • Sign up and complete your profile to receive a free Tastecard. Enjoy 50% off or 2 for 1 food at thousands of UK restaurants for a full year courtesy of Nightingale and Tastecard.  

  • Refer a friend and receive £200 once they have worked their first 100 hours through the Nightingale platform.

  • Refer a service provider and receive £1000 once they have used 500 hours of shifts or locum work through the Nightingale platform.

  • The more you work, the more we reward you:

      • Complete your first 100 hours and we will upgrade your Tastecard* to Taste+

      • Work 80 hours or more per month and get a month of Netflix* on us

      • Complete your first 1,000 hours and get 12 months of Amazon Prime*

 

* Third party Ts&Cs apply


How do I register with Nightingale?

It’s quick and easy to register with Nightingale.

Please click [Register] to jump to our registration page and complete some basic information about yourself.  It will be really handy if you have electronic copies of the following documents to upload as part of the registration process:

  • Up-to-date CV

  • Passport (Photo ID page)

  • Enhanced DBS certificate  

  • Two references or referee contact details


The last step before completing your registration is to book a phone call with a member of the Nightingale team at a date and time to suit you.

The initial registration process should take no longer than 5 minutes.


I’m a nurse - what documents do I need to start working through the Nightingale platform?

You’ll need to have electronic copies of the following documents to upload and complete your initial registration:

  • Up to date CV

  • Passport (Photo ID page)

  • Enhanced DBS certificate  

  • Two references or referee contact details

You will need to have electronic copies of the following documents to upload and complete your Nightingale profile and be ready to start working through the Nightingale platform:

  • NMC Number

  • Appropriate mandatory training certificates

  • Proof of Medical Indemnity Insurance (Medical Malpractice)  

  • Any other appropriate professional qualifications/skills certificates

  • Good quality photo*

*Top photo tip: A head and shoulders shot with a plain background works best, and don’t forget your best smile. Great profile photos are more likely to be successful in applying for shifts.

Once your documents and profile have been checked and verified by the Nightingale team, you’re ready to start booking shifts through the platform.

Remember – it’s really important to keep your profile and availability up-to-date to make sure we can match you with the perfect shifts and locum work.


I’m a GP - what documents do I need to start working through the Nightingale platform?

You’ll need to have electronic copies of the following documents to upload and complete your initial registration:

  • Up-to-date CV

  • Passport (Photo ID page)

  • Enhanced DBS certificate  

  • Two references or referee contact details

You will need to have electronic copies of the following documents to upload and complete your Nightingale profile and be ready to start working through the Nightingale platform:

  • GMC Number

  • Appropriate mandatory training certificates

  • Proof of Medical Indemnity Insurance (Medical Malpractice)  

  • Any other appropriate professional qualifications/skills certificates

  • Good quality photo*

*Top photo tip: A head and shoulders shot with a plain background works best, and don’t forget your best smile. Great profile photos are more likely to be successful in applying for shifts.

Once your documents and profile have been checked and verified by the Nightingale team, you’re ready to start booking shifts through the platform.

Remember – it’s really important to keep your profile and availability up-to-date to make sure we can match you with the perfect shifts and locum work